Jaecoo Bikes (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website (www.jaecoobike.com).

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Jaecoo Bikes

Address: 20–23 Woodside Place, Glasgow, G3 7QL
Email: info@mintcream-turkey-963745.hostingersite.com
Phone: +44 7454 235045

We are the data controller responsible for your personal data.

Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide
– Name
– Billing and shipping address
– Email address
– Phone number
– Payment details (processed securely by third-party payment providers)
– Account login details
– Any messages you send us

b) Automatically Collected Information
– IP address
– Browser type and version
– Device information
– Pages visited and time spent
– Cookies and similar technologies

How We Use Your Information

We use your personal data to:
– Process and deliver orders
– Create and manage your account
– Communicate about your orders
– Provide customer support
– Improve our website and services
– Send marketing emails (only if you opt in)
– Prevent fraud and maintain security
– Comply with legal obligations

 

Legal Basis for Processing

We process your personal data based on:
– Performance of a contract (to fulfil your order)
– Your consent (for marketing communications)
– Legal obligations
– Legitimate interests (improving our services, preventing fraud)

Sharing Your Information

We may share your data with trusted third parties such as:
– Payment processors (e.g., Stripe, PayPal)
– Shipping and logistics partners
– Website hosting and analytics providers
– Email marketing platforms

These parties are required to keep your information secure and use it only for agreed purposes.
We never sell your personal data.

International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR.

Data Retention

We keep your personal data only for as long as necessary to:
– Fulfil orders
– Meet legal and accounting requirements
– Resolve disputes
When no longer required, your data is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:
– Access your personal data
– Correct inaccurate data
– Request deletion of your data
– Restrict processing
– Object to processing
– Data portability
– Withdraw consent at any time
To exercise any of these rights, contact us at info@mintcream-turkey-963745.hostingersite.com.

Cookies

We use cookies to:
– Enable website functionality
– Analyse traffic and usage
– Improve user experience
You can manage or disable cookies through your browser settings.

Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Marketing Communications

You will only receive marketing emails if you opt in.
You can unsubscribe at any time by clicking the link in our emails or contacting us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Email: info@mintcream-turkey-963745.hostingersite.com
Address: 20–23 Woodside Place, Glasgow, G3 7QL
Phone: +44 7454 235045